ArgusX — Terms and Conditions of Service

Last updated: 10 May 2026

IMPORTANT — PLEASE READ CAREFULLY.

These Terms and Conditions (the "Terms") constitute a legally binding agreement between you (the "Customer", "User", or "you") and either Argus AI Group LLC or Argus AI Group UK Ltd (each a "Company", and together with their respective affiliates, "Argus", "we", "our" or "us") governing your access to and use of the ArgusX service (the "Service"). By accessing, registering for, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

1. Definitions and Interpretation

In these Terms, unless the context otherwise requires, the following terms have the meanings set out below:

"Account" means the registered user account through which the Customer accesses the Service.

"Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with a party.

"Applicable Law" means all laws, statutes, regulations, codes of practice, regulatory guidance, and binding judgments applicable to the use of the Service in any relevant jurisdiction.

"Argus AI Group LLC" means Argus AI Group LLC, a limited liability company incorporated in the State of Delaware, United States of America.

"Argus AI Group UK Ltd" means Argus AI Group UK Ltd, a private limited company incorporated in England and Wales.

"Confidential Information" means any non-public information disclosed by one party to the other that is marked or reasonably understood to be confidential, including the Service's features, pricing, methodologies, and Output.

"Cookie Notice" means the Argus cookie notice available on the Service, as updated from time to time.

"Customer Data" means any data, content, identifiers, queries, account handles, search parameters, or other information submitted by the Customer to the Service, together with account, billing, and usage data relating to the Customer's use of the Service.

"Data Protection Laws" means all applicable data protection and privacy laws including, where applicable, the UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications (EC Directive) Regulations 2003 ("PECR"), the EU GDPR (Regulation (EU) 2016/679), the California Consumer Privacy Act (as amended by the CPRA), and any successor or equivalent legislation.

"Output" means any reports, scores, flags, indicators, signals, summaries, classifications, or other results generated by the Service in response to a Customer query.

"Service" means the ArgusX software-as-a-service platform, accessible at argus-x.ai or any associated domain, which performs automated and AI-assisted analysis of publicly available content from X (formerly Twitter) and produces Output relating to such content.

"Subject" means any natural person, account holder, organisation, or other entity whose publicly available content is the subject of a query through the Service.

"Subject Data" means personal data contained in publicly available content relating to a Subject that is retrieved and processed by the Service at the Customer's instruction, together with any Output derived from it.

"Subscription" means the paid plan selected by the Customer giving access to the Service.

"Third-Party Services" means any third-party platforms, application programming interfaces, data sources, or services on which the Service relies, including without limitation X (formerly Twitter), hosting providers, and payment processors.

Words importing the singular include the plural and vice versa. Headings are for convenience only and do not affect interpretation. References to statutes include any amendment, re-enactment, or successor.

2. Contracting Entity

The Service is operated jointly by Argus AI Group LLC and Argus AI Group UK Ltd. The identity of the Argus entity with which you contract is determined as follows:

• If your billing address is located in the United States of America, Canada, Mexico, or any country in the Americas, you contract with Argus AI Group LLC.
• If your billing address is located in the United Kingdom, the European Economic Area, Switzerland, the Middle East, Africa, Asia, or Oceania, you contract with Argus AI Group UK Ltd.

Each Argus entity is solely responsible for its own obligations under these Terms in respect of the Customers it contracts with. No Argus entity is liable for the acts, omissions, or obligations of any other Argus entity. Where these Terms refer to "Argus", "we", "our", or "us", such reference is to be read as referring only to the contracting entity for the relevant Customer, except where the context expressly requires otherwise.

Argus may, at its sole discretion and on written notice, novate or assign the Customer's contract from one Argus entity to another, provided that the substantive terms of these Terms remain unchanged.

3. Acceptance and Eligibility

By creating an Account, accessing, or using the Service, you represent and warrant that: (a) you are at least 18 years old; (b) you have full legal capacity and authority to enter into a binding contract; (c) if you are entering into these Terms on behalf of a company, partnership, firm, or other legal entity, you have the authority to bind that entity, and "Customer" shall refer to that entity; (d) you are not located in, under the control of, or a national or resident of any country subject to comprehensive sanctions imposed by the United Nations, the United Kingdom, the European Union, or the United States of America, and you are not listed on any restricted persons or sanctions list; and (e) your use of the Service will at all times comply with these Terms and all Applicable Law.

Argus reserves the right, in its sole discretion, to refuse to provide the Service to any person or entity, to terminate any Account, and to change eligibility criteria at any time.

4. Description of the Service

The Service is an automated and AI-assisted analytical tool that scans publicly available content posted to X (formerly Twitter) and produces Output that may include, without limitation: indicators, classifications, risk signals, sentiment scores, thematic tags, summaries, and flagged content references relating to the public posting history of one or more Subjects.

Nature of Output. The Customer expressly acknowledges and agrees that all Output is generated by automated and machine-learning processes; is probabilistic, indicative, and inherently subject to error, false positives, false negatives, omission, and misclassification; reflects only content that is publicly accessible at the time of scanning and may not reflect deleted, restricted, edited, or subsequently posted content; does not constitute any statement of fact, conclusion, professional opinion, judgement, recommendation, or advice; and must be independently verified, contextualised, and corroborated by the Customer before being relied upon for any purpose whatsoever.

Automated Processing and Profiling. The Service undertakes automated processing, including profiling within the meaning of the UK GDPR and EU GDPR, solely for the purpose of generating Output for analysis by the Customer. Argus does not itself undertake any automated decision-making that produces legal effects concerning, or similarly significantly affects, any natural person within the meaning of Article 22 of the UK GDPR or EU GDPR. The Customer is prohibited under Section 8 from using the Service or any Output to make any such decision without meaningful human involvement.

No Professional Advice. The Service does not provide, and Output does not constitute, legal, regulatory, compliance, financial, investment, tax, medical, psychological, employment, human resources, due diligence, credit, insurance, or any other form of professional advice. The Customer must consult appropriately qualified professionals in connection with any decision informed in whole or in part by the Output.

Service Evolution. Argus may at any time and without notice modify, enhance, suspend, restrict, or discontinue any feature, functionality, model, methodology, scoring approach, data source, or other aspect of the Service. Argus does not warrant that the Service or any specific feature will remain available or unchanged.

5. Account Registration and Security

To use the Service, you must register for an Account and provide accurate, current, and complete information. You are solely responsible for: (a) maintaining the confidentiality of your Account credentials; (b) all activities that occur under your Account, whether or not authorised by you; and (c) immediately notifying Argus of any unauthorised access, security breach, or compromise of your Account.

Argus is not liable for any loss or damage arising from your failure to comply with these obligations. You shall not share, transfer, sub-license, resell, or otherwise make your Account available to any third party except as expressly permitted by Argus in writing.

6. Subscriptions, Fees and Payment

Access to the Service is provided on a subscription basis at the fees set out on the Service's pricing page or in any applicable order form. By selecting a Subscription, you authorise Argus (and its payment processors) to charge the applicable fees to your designated payment method on a recurring basis until the Subscription is cancelled in accordance with these Terms.

All fees are stated exclusive of taxes, duties, and similar levies, which the Customer is responsible for paying. Fees are non-refundable except where required by Applicable Law or expressly stated otherwise. Argus may change its fees at any time, with such changes taking effect for the Customer at the start of the next billing cycle following written notice (which may be given by email or through the Service).

If any payment is not received when due, Argus may, without prejudice to any other rights or remedies, suspend or terminate the Customer's access to the Service and charge interest on overdue amounts at the rate of 4% per annum above the Bank of England base rate (for contracts with Argus AI Group UK Ltd) or the maximum rate permitted by Applicable Law, whichever is lower (for contracts with Argus AI Group LLC).

Free trials, promotional credits, or beta access may be offered at Argus' sole discretion and may be modified or withdrawn at any time without notice.

7. Acceptable Use

The Customer is granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service solely for the Customer's lawful internal business purposes and strictly in accordance with these Terms.

The Customer shall:

1. use the Service only for lawful purposes and in compliance with all Applicable Law, including Data Protection Laws, anti-discrimination laws, employment laws, defamation laws, and the terms of service of any Third-Party Services;
2. maintain a lawful basis (and, where required, a documented legitimate interests assessment, data protection impact assessment, or equivalent) for any processing of personal data carried out via the Service;
3. be solely responsible for determining whether the Service is suitable, lawful, and appropriate for the Customer's intended use; and
4. implement appropriate technical and organisational measures to protect any Output the Customer downloads, stores, or shares.

8. Prohibited Uses

The Customer shall not, and shall not permit any third party to, use the Service:

• In any manner that violates Applicable Law, the rights of any third party, or the terms of service of X (formerly Twitter) or any other Third-Party Service;
• To make, in whole or in part, any decision concerning eligibility for credit, insurance, housing, employment, education, government benefits, or any other determination governed by the U.S. Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) or any equivalent legislation in any jurisdiction. The Service is not a "consumer reporting agency" and Output does not constitute a "consumer report" within the meaning of any such legislation;
• For any decision or activity that has a legal or similarly significant effect on a natural person where such decision is based solely on automated processing, contrary to Article 22 of the UK GDPR, EU GDPR, or any equivalent legislation;
• To unlawfully discriminate against any individual or group on the basis of any protected characteristic under Applicable Law, including race, colour, ethnicity, national origin, religion, sex, gender, gender identity, sexual orientation, age, disability, marital status, pregnancy, or any other protected status;
• To harass, intimidate, threaten, stalk, defame, libel, slander, dox, blackmail, or otherwise harm any natural person or legal entity;
• To investigate, profile, or generate Output relating to any individual whom the Customer knows or should reasonably know to be a minor (under 18 years of age), except where expressly permitted by Applicable Law and supported by an appropriate lawful basis;
• To compile, sell, license, transfer, or distribute Output, or any data derived from the Service, as a standalone product, dataset, dossier, or feed to any third party, except to the specific end-client for whom a discrete piece of work was commissioned and as expressly permitted under Section 11;
• To reverse engineer, decompile, disassemble, scrape, copy the architecture of, derive the source code of, train any machine-learning model on, benchmark, or otherwise attempt to discover the underlying methodology, models, prompts, or algorithms of the Service;
• To circumvent, disable, or otherwise interfere with any security, rate-limiting, authentication, or access-control feature of the Service or of any Third-Party Service on which the Service relies;
• To upload, transmit, or process any data containing malware, viruses, ransomware, or other harmful code, or to use the Service in a manner that imposes a disproportionate load on the Service's infrastructure;
• To use the Service in connection with the development of any competing product, service, model, or dataset;
• To use the Service for, or in connection with, any military, intelligence, paramilitary, or law-enforcement purpose, except pursuant to a separate written agreement expressly authorised by Argus; or
• In any other manner determined by Argus, in its sole and reasonable discretion, to be inconsistent with the purpose of the Service or harmful to the reputation, interests, or legal position of Argus.

Any breach of this Section 8 constitutes a material breach of these Terms and entitles Argus to suspend or terminate the Customer's access to the Service immediately and without refund, in addition to any other rights or remedies available to Argus.

9. Customer Responsibilities and Compliance

The Customer acknowledges and agrees that the Customer alone is responsible for: (a) the lawfulness of its purposes for using the Service; (b) the consequences of any decision, action, communication, or inaction taken on the basis of, or informed by, any Output; (c) verifying, contextualising, and corroborating any Output before relying on it; (d) obtaining all necessary consents, authorisations, or other lawful bases required under Data Protection Laws or any other Applicable Law in respect of any Subject; (e) ensuring that all individuals whose personal data is processed via the Service are provided with all transparency information and privacy notices required under Articles 13 and 14 of the UK GDPR and EU GDPR, or equivalent provisions of any other Data Protection Laws (Argus' own privacy information is provided in the Privacy Policy); (f) ensuring that any onward disclosure of Output to clients, employees, agents, or other third parties is lawful, contractually permitted, and accompanied by appropriate caveats as to the nature, limitations, and risks of the Output; and (g) complying with all sanctions, export control, and trade compliance laws applicable to the Customer's use of the Service.

The Customer represents and warrants on a continuing basis that each of the foregoing obligations is and will remain satisfied throughout the Customer's use of the Service.

10. Third-Party Services

The Service relies on, integrates with, or accesses content from Third-Party Services. Argus does not control such Third-Party Services and makes no representation or warranty in respect of their availability, accuracy, completeness, security, or terms. The Customer's use of any Third-Party Service may be subject to that third party's own terms and policies, and the Customer is responsible for complying with the same.

Argus shall not be liable for any failure, interruption, error, change, suspension, or termination of any Third-Party Service, nor for any consequences of the foregoing on the Service or on the Customer.

11. Intellectual Property Rights

As between the parties, all right, title, and interest in and to the Service, including all software, code, models, prompts, scoring methodologies, classifications, taxonomies, user interfaces, designs, documentation, and any improvements, enhancements, or derivative works thereof, and all intellectual property rights therein, are and shall remain the exclusive property of Argus and its licensors. No rights are granted to the Customer except as expressly set out in these Terms.

Output. Subject to the Customer's compliance with these Terms and full payment of all fees, Argus grants the Customer a non-exclusive, non-transferable, worldwide licence to use Output for the Customer's lawful internal business purposes and, where the Customer is providing professional services to a specific named end-client, to share Output with that named end-client provided that the Customer remains responsible for such end-client's compliance with these Terms.

Customer Data. The Customer retains all right, title, and interest in and to Customer Data. The Customer grants Argus a worldwide, royalty-free, non-exclusive licence to use, host, copy, transmit, and process Customer Data solely as necessary to provide, maintain, secure, and improve the Service and to comply with Applicable Law.

Aggregated Data. Argus may generate and use aggregated, anonymised, or de-identified data derived from use of the Service solely for its internal purposes of operating, securing, maintaining, improving, and developing the Service, provided that such data does not identify, and cannot reasonably be used to identify, the Customer, any user of the Customer's Account, or any natural person. Argus does not sell, publish, license, or otherwise disclose such aggregated data to any third party.

Feedback. Any feedback, suggestions, or ideas the Customer provides regarding the Service may be used by Argus without restriction or compensation.

12. Confidentiality

Each party agrees to keep confidential, and not to disclose or use other than for the purposes of these Terms, any Confidential Information of the other party. This obligation does not apply to information that: (a) is or becomes publicly known through no fault of the receiving party; (b) was lawfully in the receiving party's possession before disclosure; (c) is independently developed without reference to Confidential Information; or (d) is required to be disclosed by law or court order, provided that the receiving party gives reasonable prior notice (where lawful) to the disclosing party. The obligations in this Section 12 survive termination of these Terms for a period of five (5) years.

13. Data Protection and Privacy

13.1 Roles of the Parties

The parties acknowledge and agree that: (a) in respect of Customer Data, Argus acts as an independent controller; and (b) in respect of Subject Data, the Customer is the controller and Argus acts as a processor on the Customer's behalf, subject to any exceptions required by Applicable Law. A detailed breakdown of processing roles by activity is set out in the Argus Privacy Policy, available at argus-x.ai, and (where applicable) any Data Processing Addendum entered into between the parties, which together with these Terms govern such processing. Both parties shall comply with their respective obligations under applicable Data Protection Laws.

13.2 Argus' Processing of Customer Data

Argus processes Customer Data as controller on the basis of: (a) contract performance, where processing is necessary to provide the Service; (b) compliance with Argus' legal obligations; and/or (c) Argus' legitimate interests, in each case as further described in the Privacy Policy.

13.3 Customer Responsibilities as Controller

The Customer acknowledges that, where the Customer instructs the Service to analyse content relating to identifiable natural persons, the Customer is acting as the controller (or equivalent) of any such processing initiated by it, and the Customer shall be solely responsible for: (a) establishing and documenting the lawful basis for such processing; (b) carrying out any required data protection impact assessment, legitimate interests assessment, or transfer impact assessment; (c) responding to data subject rights requests addressed to the Customer; and (d) maintaining all required records under Data Protection Laws.

13.4 Data Subject Rights and Assistance

Data subjects may exercise their rights under applicable Data Protection Laws in respect of personal data processed by Argus as controller in accordance with the procedures set out in the Privacy Policy. In respect of Subject Data, Argus shall, taking into account the nature of the processing, provide reasonable assistance to the Customer (by appropriate technical and organisational measures, insofar as this is possible) to enable the Customer to respond to requests from data subjects exercising their rights, as required by Data Protection Laws.

13.5 Security Measures

Argus shall implement and maintain appropriate technical and organisational measures, including but not limited to encryption of personal data in transit and at rest, access controls and role-based authentication, logging and monitoring, regular security assessments and reviews of its security posture, and staff confidentiality and training obligations, designed to ensure a level of security appropriate to the risk and to protect Customer Data and Subject Data against unauthorised or unlawful processing and against accidental loss, destruction, or damage, in compliance with Data Protection Laws. No system can be guaranteed to be completely secure, and Argus does not warrant the absolute security of any system.

13.6 Hosting Location and International Transfers

The Service's primary application and database infrastructure is hosted in data centres located in the United Kingdom and/or the European Economic Area.

Where Argus transfers or otherwise processes personal data outside the United Kingdom or the European Economic Area (including transfers to the sub-processors identified in the Privacy Policy), Argus shall ensure that such transfers are subject to appropriate safeguards as required under Data Protection Laws, which may include the UK International Data Transfer Agreement or the UK International Data Transfer Addendum to the EU Standard Contractual Clauses, the EU Standard Contractual Clauses as adopted, the UK Extension to the EU–US Data Privacy Framework, or reliance on an adequacy decision or equivalent mechanism, in each case as described in the Privacy Policy.

13.7 No Sale or Sharing of Customer Data

Argus does not, and shall not, sell, rent, trade, license, or otherwise share personal data relating to the Customer or its users — including account information, usage data, scan history, query parameters, or any other information about how the Customer uses the Service — with any third party for that third party's own purposes. Disclosure of such data is strictly limited to: (a) the sub-processors identified in the Privacy Policy, acting solely on Argus' documented instructions and under contractual obligations of confidentiality and data protection, to the extent necessary to provide the Service; (b) Argus' professional advisers acting under duties of confidentiality; and (c) disclosures required by Applicable Law or by a binding order of a court, regulator, or other competent authority.

13.8 No Access to Scans or Output Without Permission

Argus personnel do not access, view, or review the content of the Customer's scans, queries, or Output in the ordinary course of providing the Service. Argus shall not carry out any substantive or in-depth review of the content of any scan or Output unless the Customer (or the relevant end user) has given prior explicit written permission, and then only: (a) for the purposes of assisting that user's use of the Service or troubleshooting an issue raised by that user; and (b) to the extent of the permission given. The sole exceptions are: (i) limited technical access strictly necessary to identify, diagnose, and remedy a bug, fault, or security incident affecting the Service, in which case access is limited to the minimum necessary, restricted to authorised personnel bound by obligations of confidentiality, and logged; and (ii) access required by Applicable Law or by a binding order of a court, regulator, or other competent authority. For the avoidance of doubt, the automated processing performed by the Service to generate Output does not involve human review of scan content.

13.9 Impact Assessment Assistance

Argus shall, where necessary and upon the Customer's reasonable request, provide information and assistance to the Customer to support the completion of any data protection impact assessment, legitimate interests assessment, or transfer impact assessment, and any prior consultation with a supervisory authority, required under Data Protection Laws, insofar as such assessment relates to processing carried out by Argus on the Customer's behalf.

13.10 Retention and Deletion

Argus retains personal data only for as long as necessary for the purposes for which it was collected. The retention periods applicable to each category of personal data are set out in the Privacy Policy. Upon termination or expiry of the Customer's Subscription, Argus shall, at the Customer's election, delete or return all personal data processed on the Customer's behalf within a reasonable time, unless and to the extent that retention is required by Applicable Law.

13.11 Children's Data

If Argus becomes aware that personal data of a minor has been processed through the Service, Argus will take reasonable steps to delete such data as soon as practicable.

14. Marketing Communications and Cookies

Electronic marketing communications will only be sent by Argus in accordance with Applicable Law, including PECR and equivalent legislation in other jurisdictions, and consent will be obtained where required. Every marketing communication will include a clear means of opting out, and Argus will honour opt-out requests promptly.

The use of cookies and similar technologies on the Service is governed by the Cookie Notice. Where required by Applicable Law, consent will be sought before any non-essential cookies are set.

15. Disclaimers and No Warranty

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY, REPRESENTATION, OR CONDITION OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. ARGUS EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, NON-INFRINGEMENT, TITLE, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

Without limiting the foregoing, Argus does not warrant that: (a) Output will be accurate, complete, current, or free from error, bias, or omission; (b) the Service will identify all relevant content or correctly classify any content; (c) the Service will be available continuously or without interruption; (d) any defect or error in the Service will be corrected; or (e) any Third-Party Service will continue to be available or compatible with the Service.

Some jurisdictions do not allow the exclusion of certain warranties or conditions; in such jurisdictions, the foregoing exclusions apply only to the maximum extent permitted by Applicable Law. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under Applicable Law, including (in respect of contracts with Argus AI Group UK Ltd) liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) In no event shall Argus, its Affiliates, or any of their respective directors, officers, employees, contractors, agents, or licensors be liable to the Customer or any third party for any indirect, incidental, special, consequential, exemplary, or punitive damages whatsoever, including (without limitation) loss of profits, loss of revenue, loss of business, loss of goodwill, loss of anticipated savings, loss of data, loss of opportunity, reputational harm, business interruption, claims by third parties, or the cost of substitute services, regardless of the form of action and even if Argus has been advised of the possibility of such damages.

(b) The total cumulative liability of Argus arising out of or in connection with these Terms and the Service, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation, restitution, or otherwise, shall not exceed the lesser of: (i) the total fees actually paid by the Customer to Argus under these Terms in the twelve (12) months immediately preceding the event giving rise to the claim; or (ii) one thousand pounds sterling (£1,000) or one thousand United States dollars ($1,000), as applicable to the contracting Argus entity.

(c) Argus shall have no liability whatsoever for any loss, damage, claim, cost, expense, fine, penalty, sanction, or harm arising out of or in connection with: (i) any decision, action, omission, communication, or inaction by the Customer or any third party that relies on, references, or is informed by Output; (ii) any defamation, harassment, discrimination, breach of privacy, breach of Data Protection Laws, or other claim by any Subject or any third party arising from the Customer's use of the Service or Output; (iii) any failure of, change to, or unavailability of any Third-Party Service; (iv) any inaccuracy, incompleteness, error, or omission in any publicly available content scanned by the Service; or (v) any unauthorised access to the Customer's Account caused by the Customer's failure to safeguard credentials.

The limitations and exclusions in this Section 16 apply to the maximum extent permitted by Applicable Law and reflect the fundamental allocation of risk between the parties on which these Terms and the fees payable hereunder are based. The Customer acknowledges that the fees payable for the Service would be substantially higher were Argus to assume any greater liability.

17. Indemnification

The Customer shall indemnify, defend, and hold harmless Argus, its Affiliates, and their respective directors, officers, employees, contractors, agents, and licensors from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, judgments, settlements, fines, penalties, costs, and expenses (including reasonable legal fees and disbursements) arising out of or in connection with: (a) the Customer's use of the Service; (b) the Customer's breach of these Terms or any representation, warranty, or covenant herein; (c) the Customer's violation of any Applicable Law, including Data Protection Laws, anti-discrimination laws, employment laws, or defamation laws; (d) the Customer's violation of any rights of any third party, including any Subject; (e) any decision, action, communication, or inaction taken by the Customer (or by any third party to whom the Customer has disclosed Output) on the basis of, or informed by, Output; or (f) the Customer's onward disclosure of Output to any third party.

Argus shall: (i) promptly notify the Customer of any claim subject to indemnification (provided that any failure to notify shall not relieve the Customer of its obligations except to the extent the Customer is materially prejudiced thereby); (ii) provide the Customer with reasonable cooperation in the defence of such claim, at the Customer's expense; and (iii) allow the Customer to control the defence and settlement of the claim, provided that any settlement that imposes any obligation or admission on Argus requires Argus' prior written consent.

18. Suspension and Termination

Argus may suspend or terminate the Customer's access to the Service, in whole or in part, immediately and without prior notice, where: (a) the Customer is in material breach of these Terms; (b) Argus reasonably believes that the Customer's use of the Service may give rise to legal, regulatory, reputational, or security risk to Argus, any Third-Party Service, or any third party; (c) any payment is overdue; or (d) required to comply with any Applicable Law or order of a court or regulator.

The Customer may cancel its Subscription at any time through the account interface or by giving written notice to Argus, with such cancellation taking effect at the end of the then-current billing period. Fees already paid are non-refundable.

Upon termination, the Customer's right to access and use the Service immediately ceases, and personal data will be deleted or returned in accordance with Section 13.10. Termination does not relieve the Customer of any accrued obligations, including the obligation to pay any unpaid fees. Sections 1, 8, 9, 11, 12, 13, 15, 16, 17, 19, 20, and 21, and any other provisions which by their nature should survive, shall survive termination.

19. Modifications to the Terms

Argus may amend these Terms at any time by posting the revised Terms on the Service or by giving notice to the Customer (which may be by email or through the Service). Material changes shall take effect no earlier than thirty (30) days after notice. The Customer's continued use of the Service after the effective date of any amendment constitutes acceptance of the amended Terms. If the Customer does not agree to the amendment, the Customer's sole remedy is to cease using the Service and cancel its Subscription.

20. Governing Law and Jurisdiction

Customers contracting with Argus AI Group UK Ltd. These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of England and Wales. The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim, save that Argus may bring proceedings in any jurisdiction where the Customer is established or has assets.

Customers contracting with Argus AI Group LLC. These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. The parties irrevocably agree that any dispute shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with the seat of arbitration in Wilmington, Delaware, and conducted in the English language by a single arbitrator. Judgment on any award may be entered in any court of competent jurisdiction. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction in respect of breaches of intellectual property rights or confidentiality obligations.

Class Action Waiver (US Customers). Customers contracting with Argus AI Group LLC agree that any dispute resolution proceeding shall be conducted only on an individual basis and not as part of any class, consolidated, or representative action. The parties expressly waive any right to participate in a class action or class arbitration.

Nothing in this Section 20 limits any non-waivable statutory rights of consumers under their local law.

21. General

Entire Agreement. These Terms (together with any order form, the Privacy Policy, and any Data Processing Addendum) constitute the entire agreement between the parties in respect of the Service and supersede all prior or contemporaneous communications, representations, or agreements. Each party acknowledges that, in entering into these Terms, it has not relied on any statement, representation, assurance, or warranty other than those expressly set out herein.

Severability. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

Waiver. No failure or delay by Argus in exercising any right or remedy under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise preclude any further exercise.

Assignment. The Customer shall not assign, transfer, sub-contract, or otherwise dispose of any of its rights or obligations under these Terms without Argus' prior written consent. Argus may assign or transfer its rights or obligations under these Terms to any Affiliate or to any successor in connection with a merger, acquisition, reorganisation, or sale of assets.

Force Majeure. Argus shall not be liable for any failure or delay in performance arising from any cause beyond its reasonable control, including acts of God, natural disaster, war, terrorism, civil unrest, government action, sanctions, pandemic, labour dispute, internet or telecommunications failure, hosting or cloud-provider failure, denial-of-service attack, cyber-attack, or failure of any Third-Party Service.

No Partnership or Agency. Nothing in these Terms creates a partnership, joint venture, agency, fiduciary, or employment relationship between the parties.

Third-Party Rights. For contracts with Argus AI Group UK Ltd, a person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision, save that Affiliates and indemnified persons under Section 17 may enforce any provision conferring a benefit on them.

Notices. Notices to Argus must be sent in writing to the registered office of the contracting Argus entity or to info@argusgroup.ai. Notices to the Customer may be given by email to the address associated with the Account or through the Service interface.

22. Contact Information

For any questions about these Terms or the Service, please contact:

Argus AI Group UK Ltd — 119 Marylebone Rd, London NW1 5PU, United Kingdom. Company number: 16555159. Email: info@argusgroup.ai

Argus AI Group LLC — 2810 N Church St #311793, Wilmington DE 19802, United States of America. Email: info@argusgroup.ai

BY CLICKING "I ACCEPT", BY CREATING AN ACCOUNT, OR BY OTHERWISE ACCESSING OR USING THE SERVICE, THE CUSTOMER CONFIRMS THAT IT HAS READ, UNDERSTOOD, AND AGREES TO BE BOUND BY THESE TERMS.